Question 1

What is the difference between 4G CAT-M1, 4G CAT-1 and NB-IoT trackers?

Accepted Answer

They are three low-power 4G technologies for IoT devices. 4G CAT-M1 suits moving assets: it supports mobility, handovers between towers and low power draw, which makes it the usual choice for vehicle and personal tracking in Australia. NB-IoT is optimised for stationary or rarely-moving assets with very small data payloads and excellent deep-indoor coverage, so it suits containers, bins and fixed plant. 4G CAT-1 offers higher bandwidth and full mobility, making it the right pick for devices that send larger payloads such as dashcams and image-capable trackers. If a device moves regularly, choose CAT-M1 or CAT-1 over NB-IoT.

Question 2

Do 3G GPS trackers still work in Australia?

Accepted Answer

No. Australia's major carriers have shut down their 3G networks, so 3G-only tracking devices no longer connect and cannot report location. Any fleet still running 3G hardware needs to be replaced with 4G equipment — typically 4G CAT-M1, 4G CAT-1 or NB-IoT devices. All hardware we supply is 4G-based.

Question 3

Is it legal to track company vehicles and employees in Australia?

Accepted Answer

Tracking a vehicle your business owns is generally lawful, but surveillance and privacy legislation differs by state and territory — NSW, Victoria, the ACT, WA and the NT each have their own surveillance devices laws, and several require written notice to employees before tracking begins. The common thread is transparency: tell staff what is tracked, why, and when. This is general information, not legal advice; check your obligations in the states you operate in before deploying.

Question 4

What is the difference between hardwired, OBD-II and battery-powered trackers?

Accepted Answer

Hardwired trackers connect directly to vehicle power and are the most tamper-resistant option, supporting extras like ignition detection, immobilisation and driver ID; they need professional installation. OBD-II trackers plug into the vehicle diagnostic port in seconds and can read vehicle data, but they are visible and easy to unplug. Battery-powered trackers need no power source at all and run from months to several years on internal batteries, which makes them the right choice for trailers, containers and plant equipment.

Question 5

Do you have a minimum order quantity?

Accepted Answer

No. We hold stock locally in Australia and there is no MOQ — you can buy a single unit to trial, then scale up with tiered bulk pricing as your deployments grow.

Question 6

Do I pay import duties or deal with customs?

Accepted Answer

No. Because the hardware is already imported and warehoused in Australia, you buy locally in Australian dollars with no import duties, customs clearance or overseas freight delays.

Question 7

Which tracking platforms is your hardware compatible with?

Accepted Answer

The devices we supply use standard manufacturer protocols (ATrack, Queclink, TopFlyTech, Jimi IoT, Howen, Streamax and others) that are already supported by most major telematics platforms, including Wialon, Traccar, Navixy, GpsGate and many in-house systems. Tell us the platform you run and we will confirm compatibility before you order.

Question 8

How fast is delivery?

Accepted Answer

Stocked items ship from within Australia, so orders typically arrive in a few business days rather than the weeks involved in importing directly from an overseas manufacturer.

Question 9

Can I get help choosing the right device?

Accepted Answer

Yes. Tell us the application, the power source available, the expected reporting frequency and the platform you use, and we will recommend the devices that fit. We supply hardware to GPS tracking providers, resellers, integrators and fleet operators across Australia every day.

Question 10

Do you offer finance for stock purchases?

Accepted Answer

Yes. Our stock finance option lets you order the hardware you need now and pay it down over time, which helps resellers scale deployments without a large upfront cash outlay.

Question 11

Do you build software as well as supply hardware?

Accepted Answer

Yes. We have an in-house software development team focused on fleet technology — GPS tracking platforms, fleet management, fleet leasing and transport management systems — available as dedicated team members or on a project basis, covering frontend, backend, IoT integration and DevOps.

GPS Tracking Hardware FAQ

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